Returns & Exchanges

At George & Willy, we take pride in the quality of our products and want you to be completely satisfied with your purchase. If your order isn't quite right, we offer a 30-day return policy for items in their original, unused condition.

1

Check Eligibility

Ensure your item is in its original packaging, unused, and within the 30-day window from the date of delivery.

2

Contact Support

Email our customer service team with your order number and reason for return to receive your Return Authorization number.

3

Pack and Ship

Securely package your items and send them back to our warehouse using a tracked shipping service of your choice.

4

Receive Refund

Once our team inspects the returned goods, we will process your refund back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing